Return & Refund Policy
We want you to be fully satisfied with your purchase. If you are not completely happy, you may request a return or refund under the following terms:
1. Eligibility for Returns
- Items must be returned within 7 days of delivery.
- Products must be unused, unwashed, and in original condition with all tags and packaging intact.
- Returns are applicable to all categories, including oversized T-shirts and other apparel or products, unless stated otherwise.
2. Non-Returnable Items
- Products showing signs of use, damage, or alteration will not be accepted.
- Items purchased during clearance or special sales may not be eligible for return unless defective.
3. Damaged or Incorrect Items
- If you receive a damaged, defective, or wrong item, you must report it within 48 hours of delivery.
- Clear photos or videos may be required for verification.
4. Return Process
- To initiate a return, contact customer support at: akshaysojitra068@gmail.com
- Once your request is approved, instructions for return pickup or shipping will be provided.
- Ensure the product is securely packed to avoid damage during transit.
5. Refund Policy
- Refunds will be processed after the returned item passes quality inspection.
- The refund amount will be credited to the original payment method within 5–10 business days.
- In case of Cash on Delivery (COD) orders, refund will be processed via bank transfer or other agreed method.
6. Exchange Policy
- Exchanges are subject to product availability.
- If the requested size or product is unavailable, a refund will be issued instead.
7. Shipping Charges
- Shipping charges are non-refundable unless the return is due to an error or defective product.
- Return shipping costs may be deducted from the refund if applicable.
8. Cancellation Policy
- Orders can be cancelled before they are shipped.
- Once dispatched, orders cannot be cancelled but can be returned after delivery as per the return policy.
9. Important Notes
- Processing times may vary depending on location and circumstances.
- Policies may be updated without prior notice.
For any assistance or queries, please reach out through the provided customer support email.